Customer Support Survey

Customer Support Survey

Please take a moment to complete our customer support survey. Surveys are sent directly to management personnel.
Customer Company Name *
Survey Questions

Use the following questions to help us better serve your company's needs.

Please answer the following questions using our five point scale: 1 (lowest) - 5 (highest) *
	1	2	3	4	5	N/A
How would you rate our response time?	How would you rate our response time?1	How would you rate our response time?2	How would you rate our response time?3	How would you rate our response time?4	How would you rate our response time?5	How would you rate our response time?N/A
How would you rate your Field Engineer?	How would you rate your Field Engineer?1	How would you rate your Field Engineer?2	How would you rate your Field Engineer?3	How would you rate your Field Engineer?4	How would you rate your Field Engineer?5	How would you rate your Field Engineer?N/A
Did your Field Engineer present themselves in a professional manner?	Did your Field Engineer present themselves in a professional manner?1	Did your Field Engineer present themselves in a professional manner?2	Did your Field Engineer present themselves in a professional manner?3	Did your Field Engineer present themselves in a professional manner?4	Did your Field Engineer present themselves in a professional manner?5	Did your Field Engineer present themselves in a professional manner?N/A
Was your device fixed in a timely manner?	Was your device fixed in a timely manner?1	Was your device fixed in a timely manner?2	Was your device fixed in a timely manner?3	Was your device fixed in a timely manner?4	Was your device fixed in a timely manner?5	Was your device fixed in a timely manner?N/A
How is your device currently performing?	How is your device currently performing?1	How is your device currently performing?2	How is your device currently performing?3	How is your device currently performing?4	How is your device currently performing?5	How is your device currently performing?N/A

Your equipment/call was serviced by: *
Device ID # (This is found on the TOP sticker on your device)
Comment on your service experience (optional)
Is there anything we can do to improve our service? (optional)
Would you like our Customer Service Team to contact you regarding your experience? (If so, please provide your contact information in the fields below) *
Additional Information
Would you like someone to contact you about other services provided by The Office People™? IE: Office Interiors, Digital Signage, Audio Visual, Web and App Development, Creative Services, Network Solutions, Managed Print and more. (If so, please provide your contact information in the fields below) *
Contact Information
Your Name (Optional)
Your Email (Optional)
Your Phone Number (Optional) Your Phone Number (Optional) - ### - ### ####

Customer Support Survey

Customer Support Survey

Survey Questions

Additional Information

Contact Information